Leitung Mitarbeiterkollektiv (w/m/d), 80%, Zürich / hybrid

Description du poste

This job ad was AI-translated from German. See original Job summary Show Lead the Service Center with a dynamic team of four. Enjoy a supportive work environment and flexible conditions. Tasks Manage service center operations and team performance. Oversee medical underwriting, contract processing, and claims management. Coordinate projects focused on process optimization and automation. Skills Commercial or medical background with extensive health insurance experience. Strong service-oriented personality with discretion and confidentiality. High affinity for IT systems and digital processes. About the job What you will achieve: Management of the Service Centre of the employee collective with four employees Responsibility for offer consulting around our products, medical underwriting, contract processing as well as outpatient and inpatient claims processing (including assessment of claims and cost approval requests) Active interface management with internal departments such as claims, finance, HR, legal, case management and IT as well as with external service providers (e.g. hospitals and medical professionals) Participation in projects and their coordination, especially in the area of process optimisation and automation Ensuring appropriate governance, including internal control system (ICS) and controlling Why you will succeed: Commercial or medical basic training as well as several years of professional experience in the health insurance sector Assertive, service-oriented personality with high discretion and a strong awareness of data protection and confidentiality High affinity for IT systems and digital processes Networked thinking, quick comprehension, strong team spirit as well as a positive and solution-oriented working style Very good German skills in spoken and written form; French and Italian skills are an advantage Our progressive working conditions include, among others: Flexible annual working time model with at least 5 weeks holiday Modern offices in urban locations Generous regulations for working from home Participation in the health insurance package Contributions to the pension fund well above the legal minimum Forward-looking issues and a wide range of training and further education opportunities