Front Office Mitarbeiter:in (80-100%) - Basel

Description du poste

Join the Hotel ODELYA team in Basel as a Front Office Mitarbeiter:in! Experience a dynamic work environment with a focus on sustainability. Tasks Welcome and assist guests with professionalism and friendliness. Ensure smooth front office operations, including check-in/check-out. Coordinate with other departments for seamless guest service. Skills Completed vocational training in hospitality or tourism required. Strong guest orientation and social competence essential. Proficient in hotel software and MS Office applications. This job ad was AI-translated from German. See original About the job Front Office Employee (80-100%) - Basel Front Office Employee (80-100%) Hotel ODELYA – Basel Start: by arrangement In the heart of Basel, surrounded by a green oasis, at Hotel ODELYA we combine tradition with sustainability, tranquillity with urban dynamism, and hospitality with genuine warmth. As part of our dedicated front office team, you will play a key role in providing our guests with a special, personal experience – from first contact to departure. ________________________________________ ✨ Your tasks – responsible & varied: • Welcoming, attending to and bidding farewell to our guests with professionalism and natural friendliness • Ensuring smooth operations at the front office including check-in/check-out • Coordination with other departments such as housekeeping, service and technical support • Supporting and taking on administrative tasks • Co-responsibility for quality assurance in guest service • Training and onboarding new team members • Contributing ideas to further develop our service culture ________________________________________ 🧭 Your profile – competent & warm-hearted: • Completed vocational training in hospitality or tourism • At least 2 years of professional experience at reception, ideally in city hotels or upscale hospitality • Strong guest orientation, high social competence and a polished, confident appearance • Organisational skills and personal responsibility – you keep an overview even in hectic moments • Very good German and English skills, spoken and written (additional languages advantageous) • Proficient use of hotel software (ideally Protel) and common MS Office applications ________________________________________ 🌟 What we offer you – inspiring & fair: • A responsible position in a sustainably managed hotel with clear values • A motivated, professional team with an open communication culture • Central location in Basel with good accessibility yet peaceful and green surroundings • Discounted staff meals • Opportunities for further training and development in a lively working environment ________________________________________ 📩 Interested? We look forward to receiving your complete application by e-mail at 👉 bewerbung@odelya.ch For enquiries, our management is happy to assist you at 📞 +41 (0)61 260 21 21 ________________________________________ Hotel ODELYA – sustainable. personal. in the heart of Basel.