FR - Réceptionniste (H/F/X)

Description du poste

This job ad was AI-translated from French. See original Job summary Show Join a hotel part of the Accor network, uniting 45 brands and 5,500 hotels. Here, we believe in you and what you bring. Tasks Greet and guide clients upon arrival and departure. Manage check-in/check-out and billing efficiently. Handle special requests and address client complaints. Skills Minimum one year of hospitality experience required. Proficiency in Opera software or equivalent essential. Fluency in English is mandatory. About the job Company Description Join a hotel that is part of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring. There are many opportunities for development and progression. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger. Job Description Rotating Receptionist (M/F) The first impression is always the right one! As a Rotating Receptionist, you take care of our guests from their arrival to their departure, ensuring they have a memorable experience. Tasks: Welcoming and directing guests, in person and by phone; Guest check-in and check-out, including billing and payments; Handling special requests and managing guest complaints; Managing the cash float; Participating in the daily administrative tasks of the reception; Ensuring compliance with internal procedures and service quality. Qualifications Your experience and skills include: Essential service quality: Minimum one year experience in hospitality required. Proficiency in Opera software or equivalent. Fluency in English is mandatory. Additional Information Knowledge of other languages is a plus. Our Diversity & Inclusion Commitment: We are an inclusive company and our ambition is to attract, recruit, and promote diversity of talent.