Assistant(e) en médication h/f

Description du poste

This job ad was AI-translated from French. See original Job summary Hide Join Les Toises - a private outpatient psychiatry center in Lausanne. Enjoy a collaborative work environment with competitive benefits. Tasks Support patients with their medication-related inquiries. Manage incoming calls and maintain the medication service's operations. Update dashboards and assist with patient admissions as needed. Skills CFC diploma in medical assistance or pharmacy; mental health experience is a plus. Strong organizational skills and attention to detail. Excellent communication and teamwork abilities. About the job Medication Assistant m/f | Lausanne 29.05.2026 Les Toises – Centre for Psychiatry and Psychotherapy is a private outpatient care facility. Its multidisciplinary team of experienced therapists covers a wide range of skills, expertise, approaches and interventions in mental health for all ages. Our mission To provide specialised quality care to children, adolescents and adults of all ages presenting with mental disorders in an optimal, personalised and adapted manner to each individual’s needs. Location details Lausanne Facility Avenue des Mousquines 4 1005 Lausanne Medical Role description Ensure the reception, management and support of patients contacting the Centre for any questions related to their medication treatment Manage incoming calls and ensure the smooth operation of the medication service telephone switchboard (patients, pharmacies, care homes, hospitals) Ensure the updating of various dashboards (prescription requests, monitoring of the platform dedicated to opioid agonist treatments, etc.) Manage and issue prescriptions within the framework of medication advances with the pharmacy Support the medical team in managing carbon copy prescriptions Prepare patients’ travel documents Provide support to the admissions service in case of absence, particularly in handling new patients Report periodically on activities to the hierarchical supervisor Your profile CFC diploma as medical assistant or pharmacy assistant Knowledge of medication-related procedures and professional experience in the Swiss healthcare sector is essential to master the regulatory framework, care practices and organisation of the Swiss healthcare system Mental health experience: an asset Organisational skills and rigour Excellent communication skills and interest in working in a multidisciplinary team Respect for confidentiality and institutional protocols Required documents Curriculum vitae and cover letter Diplomas, work certificates, etc. We offer you Regular working hours (no night or weekend shifts) A multidisciplinary team An attractive salary A pleasant working environment